Frequently asked questions

Yes, and no card details are asked for when you sign up. Your workspace is created immediately and you use it for 14 days without entering anything else. You only choose a payment method when you subscribe, at the end of the trial: if you never do, nothing is ever charged.

Every agency gets its own workspace (your-agency.immo-manager.cloud) and its data is strictly walled off: no member of staff from another agency can reach it.

No. Immo Manager runs in the browser, on a computer as well as on a phone. Your staff simply sign in at your agency's address.

Yes. You add your blocks, units, landlords and tenants from the interface, and our team helps you set up the first block free of charge.

Every plan supports multiple staff accounts. You invite your colleagues and control what each of them can see and do through roles and permissions.

It is on the way: collection through Orange Money, MTN, Wave and Moov is coming soon, with automatic matching to the tenancy. Join the waiting list on the Rent collection page.

Yes, you can move up a plan at any time and the change is pro-rated. Beyond your plan's unit cap, each extra unit is billed at 150 FCFA per month.

Your subscription starts automatically on the plan you chose. If you cancel before the trial ends, nothing is charged and your workspace is simply switched off.

An annual subscription is 10 months paid for 12 months of use: two months free compared with paying monthly.

The subscription is paid by card through a secure Stripe payment. Payment by Mobile Money is being looked at.

The Network plan, priced on request, covers large portfolios and multi-branch networks. Get in touch and we will talk it through.